Shipping Policy
1. Order Processing Time
Most of our products are custom-made. Please allow 3–7 business days for processing and production before your order is shipped.
For certain highly customized items, processing times may vary. Any additional processing time will be noted on the relevant product page whenever possible.
2. Shipping Times and Rates
Orders may be shipped through different carriers depending on the delivery destination and fulfillment center, including USPS, FedEx, or other logistics partners.
Estimated Transit Times
- United States: 3–20 business days after shipment
- International: 3–20 business days after shipment
Shipping Rate Examples
- Standard Shipping: $5.99
- Express Shipping: $8.99
- VIP Shipping: $12.99
Available shipping methods and rates may vary depending on the destination, product type, package size, and current carrier rates. The final shipping options and charges will be displayed at checkout before payment.
Circumstances outside our reasonable control—including natural disasters, public holidays, severe weather, customs clearance, carrier disruptions, and other unexpected events—may cause delivery delays.
Although most packages arrive within the estimated delivery window, delivery dates are estimates and cannot be guaranteed. BlitzNook will make reasonable efforts to assist customers with delivery-related issues.
3. Tracking Your Order
Tracking information is provided for most orders and will become available after the order has shipped.
Once tracking is available, you will receive a shipping confirmation email containing the tracking details.
Depending on the products ordered and the fulfillment locations, items from the same order may be shipped separately and may arrive in different packages.
4. Incorrect Addresses and Undeliverable Packages
Please verify that your shipping address is complete and accurate before submitting your order.
BlitzNook is not responsible for delivery failures caused by an incorrect or incomplete address submitted by the customer.
If a package is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply.
If you notice an address error after placing your order, contact us as soon as possible at support@blitznook.com. We cannot guarantee that an address can be changed after an order has entered production or been shipped.
5. Delayed, Lost, or Stolen Packages
Once a package has been transferred to the shipping carrier, certain delivery circumstances may be outside our direct control.
If the tracking information shows no movement for an extended period—for example, more than 15 days—please contact us and provide your order number and tracking number. We will make reasonable efforts to help you follow up with the carrier.
If the tracking information shows that the package was delivered but you have not received it, we recommend:
- Checking around the delivery location
- Asking neighbors or your building or office manager
- Confirming that the shipping address is correct
- Contacting the shipping carrier directly
- Allowing an additional 24–48 hours, as some carriers may mark packages as delivered before final delivery
If the issue remains unresolved, contact us at:
We will make reasonable efforts to assist you. However, free replacements or refunds cannot be guaranteed in every case involving a package marked as delivered, lost after delivery, or stolen.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, value-added tax, brokerage charges, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility.
We recommend contacting your local customs authority for more information before placing an international order.
7. Contact Us
If you have questions about shipping or need assistance with an order, please contact:
Brand: BlitzNook
Customer Service: support@blitznook.com